Retailer Tech Tips: How Retailers are Driving Next-Gen Fulfillment Strategies

In this episode of Retailer Tech Tips, we explore how cloud-based solutions are transforming fulfillment strategies and redefining the future of retail operations.

Join experts Brandon Rael (Kyndryl), Prateek Trivedi (Cognizant), and Shannon Kirk Nakamoto (Icertis) as they share actionable insights on navigating next-gen fulfillment. From automation and dropshipping to AI-driven inventory and vendor collaboration, we unpack the tools and strategies helping retailers rise to meet increasing consumer demands.

Key topics include:

• Optimizing workforce management with real-time data insights

• Enhancing category management through better assortment planning

• Streamlining order processing for improved customer satisfaction

You’ll learn:

• How fulfillment has evolved to meet modern expectations

• Where automation and AI are delivering the highest ROI

• Best practices for building resilient vendor relationships

• How to balance operational efficiency with customer satisfaction

Stay ahead of the curve and prepare for the challenges of 2025’s retail landscape and beyond.